Cookie management policy

I. General Information

This cookie management policy (further, the “Cookie management policy”) applies to the website https://www.panpharma.eu (hereinafter, the “Site”) and to resources, content, products and services offered there by Panpharma (hereinafter, the “Services”).

Its purpose is to inform you of the methods of use and management of cookies by Panpharma (acting as data controller) in the framework of the use of the Site or the Services.

The Cookie Management Policy is accessible from all pages of the Site.

II. What is a cookie?

A cookie is a collection of information, usually small in size and identified by a name, which can be transmitted to your browser by a website you connect to. Your web browser will keep it for a certain period of time, and send it back to the web server each time you reconnect to it.

Cookies have multiple uses: they can be used to store your customer ID with a merchant site, the current content of your shopping cart, an ID allowing you to track your browsing for statistical or advertising purposes, etc.

For more information on cookies and how to limit the traces of your web browsing, you can consult the CNIL website: http://www.cnil.fr/vos-droits/vos-traces/les-cookies.

III. What types of cookies are used on the Site and how can you oppose them?

1. Strictly necessary cookies

These cookies allow the main services of the Site to function optimally.

a. Technical cookies

Cookie namePurposeRetention period
wordpress_test _cookieA test cookie, installed by WordPress to check whether or not your browser is blocking cookiesSession
pll_languageCookie installed by the polylang plugin to memorize the selected language for proper technical operation1 year

You can technically block these cookies using your browser settings. However, your user experience on the site may be degraded (please see section D. hereunder).

b. Really Simple Captcha

The contact forms available on the Site are protected by the Really Simple Captcha module. The module works via the installation of two temporary files: a .png file corresponding to an image (generally a calculation) and a .txt file (generally the answer to the calculation).

When the field completed by the user corresponds to the .txt file, the contact form is validated and the request is sent to Panpharma.

The Really Simple Captcha module helps fight spam. If you don’t want to use it, you won’t be able to contact us via the forms available on the Site and you must send us your request directly by email or by post.

c. Cookie Banner

Cookie namePurposeStorage duration
moove_gdpr _popupCookie used to manage the appearance of an information banner when you arrive on the Site (cookie banner) as well as the recording of your acceptance or refusal of audience measurement cookies (Google Analytics).6 months When this cookie expires, the information banner will reappear and allow you to renew your choice regarding the use of Google Analytics.

You can object to this cookie using your browser settings (please see section d. hereunder).

If you deactivate this cookie, we will not be able to keep your preferences for audience measurement cookies during your subsequent visits. This means that the next time you visit the Site, the “cookies” banner will appear again.

d. How to configure your browser settings?

In order to know how to configure your browser settings, please visit:

Internet Explorer: https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Safari: http://support.apple.com/kb/HT1677?viewlocale=fr_FR
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

2. Audience measurement cookies

The Site uses the “Google Analytics” audience measurement tool to statistically evaluate the performance of the Site (e.g..: number of visits, most visited pages, average reading time, origin of traffic, geographical area of users, etc.). The data is accessible to Panpharma, to service providers acting on its behalf (Factory Santelli, site host), only in aggregate form. It are also accessible to Google, which acts as a processor on behalf of Panpharma. You can find out more about the use of Google Analytics here.

If you consent to the storage of Google Analytics cookies, your data will also be processed by Google for its own purposes. In this case, Google acts as data controller. For any additional information relating to the use of your data by Google, you can consult Google privacy policy and especially how Google uses certain data collected when you use sites or applications of its partners.

Within the framework of the use of Google services, your data as described above is hosted on Google servers located in the United States of America. The transfer of your data to the United States is governed by the signing of standard contractual clauses, as approved by the European Commission.

For additional information relating to the terms of transfer supervision, please consult the website of the European Commission or the site of the National Commission for Informatics and Freedoms.

The information collected through Google Analytics cookies is kept by Panpharma for a period of 14 months.

Your choice as to the acceptance or rejection of Google Analytics cookies is kept for a period of six months.

You can withdraw your consent to the use of Google Analytics cookies at any time, directly from the cookie management centre. This does not affect the lawfulness of the processing carried out previously. Your refusal or withdrawal of your consent has no effect on the use of the Site or the Services offered.

IV. Links to third party sites

The Site contains hypertext links or references to third party websites, including sites that may be placed under the responsibility of other entities of the Panpharma group. These links are provided for information only.

Panpharma does not control these third-party sites, nor the processing of personal data that may result from their use. You are invited to read the cookie management policy applicable to each third-party site that you visit.

V. Other Applicable Policies

Use of the Site and the Services is subject to acceptance of the Legal Notice.

For any information relating to the processing of your personal data in the context of the use of the Site or Services, please consult the Privacy Policy.

VI. Contact

For any questions or additional information or to exercise your rights, you can contact us at the following coordinates:

Panpharma (data controller)
Z.I. du Clairay
35133 Luitré – France
+33 (0) 2 99 97 92 12
privacy@panpharma.fr

You can, at any time, lodge a complaint with a supervisory authority in particular in the Member State of your habitual residence, of your place of work or of the place where you believe that a violation of the regulations would have has been committed (for example, the CNIL).

VII. Update

The current version of the cookie management policy is the one available on the Site.

The last update date of the cookie management policy is: september 2021.